Privacy Policy

Personal data means information that can directly or indirectly identify you. This includes contact details, technical device data, communication content, and usage information related to our services.

Depending on your interaction with DUFLAUR, we may process data such as name, email address, phone number, billing and delivery details, IP address, and browser metadata.

We process personal data for contract fulfillment, service delivery and improvement, communication, and compliance with legal obligations.

Legal bases include Art. 6(1)(b) GDPR (contract), Art. 6(1)(c) GDPR (legal obligation), Art. 6(1)(f) GDPR (legitimate interests), and, where applicable, your consent under Art. 6(1)(a) GDPR.

We share data only where necessary for service delivery, for example with technical providers, hosting partners, shipping providers, or payment processors.

We do not sell personal data and do not disclose it to third parties for advertising purposes.

We retain personal data only as long as required for the respective purposes or as long as statutory retention obligations apply.

After the purpose expires, data is deleted or anonymized unless legal obligations require continued storage.

We implement appropriate technical and organizational measures, including SSL/TLS encryption, access restrictions, and internal security procedures.

Despite high standards, no transmission or storage can be guaranteed to be completely risk-free.

You may have rights of access, rectification, erasure, restriction of processing, data portability, and objection to certain processing activities.

You can withdraw consent at any time with future effect and may lodge a complaint with a supervisory authority.

Where data is processed outside the EEA, we implement appropriate safeguards to ensure an adequate level of protection (e.g., EU Standard Contractual Clauses).

We may update this Privacy Policy from time to time. The current version is always available on this page.

For privacy-related questions or to exercise your rights, contact us at ramona@duflaur.com or samuel@duflaur.com.